Privacy Policy
Introduction
Welcome to Surfaice.pro Inc ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://surfaice.pro/ or our applications, or engage with us through other online and offline services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.
Information We Collect
Personal Information
When you visit our website, use our services, or interact with us, we may collect personal information that can identify you, including but not limited to:
Contact Information: Name, email address, postal address, phone number.
Account Information: Username, password, and other information necessary for authentication and access.
Demographic Information: Age, gender, interests, preferences.
Communication Information: Communications between you and us, including email, chat logs, and customer service interactions.
Non-Personal Information
We may also collect non-personal information that does not directly identify you, including but not limited to:
Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
Usage Data: Pages viewed, time spent on our site, clicks, and other analytical data.
Location Information: Geolocation data from your device.
How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Improve Services: Processing transactions, managing accounts, providing customer support, and enhancing our services.
Marketing and Communications: Sending promotional materials, newsletters, updates, and other information that may interest you.
Analytics and Research: Conducting research and analysis to understand trends, user behavior, and preferences.
Legal Compliance: Complying with legal obligations, resolving disputes, enforcing our agreements, and protecting our rights and property.
Sharing Your Information
We may share your information with:
Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Legal Requirements: To comply with legal obligations, court orders, or government requests, and to protect our rights and safety and that of our users and others.
Affiliates: With our affiliates, in which case we will require them to honor this Privacy Policy.
Your Privacy Rights
Access and Control
You have the right to:
Access Your Information: Request access to the personal information we hold about you.
Rectification: Request correction of any inaccurate or incomplete information.
Erasure: Request deletion of your personal information under certain conditions.
Restrict Processing: Request restriction of the processing of your personal information under certain conditions.
Data Portability: Request transfer of your personal information to another organization or to you, under certain conditions.
Opt-Out
You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the emails. You can also adjust your communication preferences in your account settings or by contacting us directly.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically